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Support
Need help or found a bug? Send us a message — we reply as fast as we can.
CONTACT
support@getbeatbox.app
Include your device model + Android/iOS version + what you were doing (and a screenshot if possible).
FAQ
Do ads appear randomly?
No. Ads only appear when you tap Unlock inside the app.
How many tracks can I use for free?
Up to 5 tracks per project. Need more? Tap Unlock to watch an ad and add more tracks.
How many exports do I get for free?
Up to 5 exports per day (audio/video). Need more? Tap Unlock to watch an ad and export more.
How does Overdub unlock work?
Overdub unlock is per project. Open the project → tap Unlock → watch the ad to enable overdub for that project.
Exports fail / no file
Make sure the app has storage permission and enough free space, then try exporting again.
Audio/video out of sync
Close other apps, retry export, and avoid heavy background load while exporting.
No sound on recording
Check microphone permission, input device, and your recording level/volume.
Restore Pro
Open the app → Pro → Restore purchases.